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Last Modified June 14th, 2005
Schiller-Pfeiffer, Inc. ("Schiller" or "we")
owns and operates this website (the "Site"). We have
created this Privacy Policy to let you know what information we
may collect from you on the Site and how we may use that information.
Please take a moment to review the terms of our Privacy Policy.
By using the Site, you agree to accept the terms of our Privacy
Policy. If you do not agree to the terms of this Privacy Policy,
please do not use the Site. This Privacy Policy applies only to
information collected on the Site and does not apply to information
which we may collect by other means, except as provided in the "Your
California Privacy Rights" section below.
YOUR CALIFORNIA PRIVACY RIGHTS
The following only applies to California residents who have an established
business relationship with Schiller.
If we collect your name or other personal information from you (whether
online or offline), we may occasionally make that personal information
available to our affiliates or other home and gardening companies
who have products or services that we believe will be of interest
to you, for their direct marketing purposes. If you do not want
us to share your personal information with these companies for their
direct marketing purposes, please tell us, via e-mail here,
regular mail (Schiller-Pfeiffer, Inc., 1028 Street Road, Southampton,
PA 18966), or toll free telephone (1-800-366-6268). Your opt out
request will be processed within thirty (30) days of the date on
which we receive it. For more information on how your personal information
is collected, used and shared, please read the remainder of this
Privacy Policy.
PERSONAL INFORMATION
Information We May Collect
You are not required to provide any personal information in order
to obtain general access to the Site. However, in order to access
certain information, services or features contained on the Site,
we may require you to provide personal information such as your
name, e-mail address, mailing address and phone number. For example,
we will collect certain personal information if you choose to request
product literature, videos or other informational materials, order
products offered for sale on the Site, subscribe to our online newsletter,
or send questions or comments to us via e-mail.
We ask that you provide your name, state and zip code if you ask
us a question, as the answer may depend on where you live. In addition,
if you would like to purchase products or merchandise offered for
sale on the Site using a credit card, we will collect your credit
card information.
How We May Use Your Information
If you provide us with personal information, we may retain and use
that information for several purposes. For example, we may use your
personal information in order to process and fulfill any transactions
or services that you request, such as delivering any products and
merchandise that you purchase on the Site (including any customary
follow-up or confirmation communications regarding such transactions)
or e-mailing our newsletter to you if you are a subscriber. We may
also use personal information to ensure compliance with our policies
and applicable law.
In addition, we may send you periodic communications by e-mail or
regular mail if you do not opt out of receiving them. For example,
we may provide you with special offers or information on our products.
If you wish to opt out of receiving communications from us at any
time, we give users the following options for doing so:
- You can click the "No" button on those areas of
the Site where we provide you with the option of receiving special
offers or other information via e-mail.
- You can click here to email
us your request to opt-out. Please put the words "Opt-Out"
in the subject of your email to us.
- You can click the "unsubscribe" link included at
the bottom of each of our emails and follow the instructions on
the web page.
- You can call our Sales or Customer Service Department at 1-800-366-6268.
- You can write to us at the following address: Schiller-Pfeiffer,
Inc., 1028 Street Road, Southampton, PA 18966. Be sure to include
your email address in your letter.
Disclosure of Personal Information
We may sometimes use other businesses to perform certain services
for us, such as processing orders and delivering our products or
videos, sending postal mail and providing marketing assistance and
data analysis. We may provide personal information to those businesses
when that information is necessary for them to complete a requested
transaction or otherwise perform their duties. In addition, if you
request product literature or if you order a product from us on
the Site, we may make your name and mailing address (but not your
e-mail address) available to other home and gardening companies
who have products or services that we believe will be of interest
to you. If you do not want your name and mailing address given to
these companies, please tell us, via e-mail here,
regular mail (Schiller-Pfeiffer, Inc., 1028 Street Road, Southampton,
PA 18966), or toll free telephone (1-800-366-6268). Except as provided
in this Privacy Policy, we will not share your personal information
with any third parties.
Finally, we reserve the right to disclose visitor information in
special cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action
against someone who may be causing injury to or interference with
(either intentionally or unintentionally) our rights or property,
other visitors, or anyone else that could be harmed by such activities.
This includes our right to exchange information with other organizations
in order to protect against fraud and to reduce credit risk. We
also reserve the right to disclose visitor information when we believe
in good faith that the law requires it.
AGGREGATE INFORMATION
From time to time, we may collect general, non-personal, statistical
information about the use of the Site, such as how many visitors
visit a specific page on the Site, how long they stay on that page,
and which hyperlinks, if any, they "click" on. We collect
this information through the use of technologies such as "cookies"
and "IP addresses", which are discussed in greater detail
below. We collect this information in order to determine which areas
of the Site are most popular and to enhance the Site for visitors.
We may also group this information into aggregate visitor data in
order to describe the use of the Site to our existing or potential
business partners, sponsors, advertisers or other third parties,
or in response to a government request. However, please be assured
that this aggregate data will in no way personally identify you
or any other visitors to the Site.
IP Addresses
An IP address is a number that’s automatically assigned to
your computer whenever you’re surfing the web. Web servers,
the big computers that "serve up" webpages, automatically
identify your computer by its IP address. We collect IP addresses
for purposes of system administration, to report aggregate information
to our advertisers, and to track the use of the Site. When visitors
request pages from the Site, our servers log the visitors’
IP addresses. It is not our practice to link IP addresses to anything
personally identifiable, which means that a visitor’s session
will be logged, but the visitor remains anonymous to us. However,
we reserve the right to use IP addresses to identify a visitor only
when we feel it is necessary to enforce compliance with the Site’s
policies or to protect our service or customers, the Site, or others.
Cookies
Cookies are pieces of information that a website transfers to an
individual’s hard drive for record-keeping purposes. Cookies
make web-surfing easier for you by saving your preferences while
you’re at the Site. We never save credit card information
in cookies. The use of cookies is an industry standard -- you’ll
find them at most websites. By showing how and when visitors use
the Site, cookies help us see which areas are popular and which
are not. Information such as the total number of visitors and pages
viewed is most easily tracked with cookies. We may use the information
from cookies to make improvements and updates to the Site and to
tailor our services to our visitors’ needs.
You always have the option of disabling cookies using your browser
preferences. You can reset your browser to refuse all cookies or
indicate when a cookie is being sent. However, please be aware that
some features of the Site may not function properly or may be slower
if you refuse cookies. You may occasionally get cookies from our
advertisers or other third parties with links on the Site. We do
not control these cookies. The use of advertising cookies sent by
third-party servers is standard in the Internet industry.
SURVEYS
Certain areas of the Site may feature online surveys, such as the
online check-out area when you order our products. These surveys
are completely optional and voluntary. They give you the opportunity
to tell us more about yourself, such as your age range and the type
of gardening you do. We may link your survey responses with personal
information we have previously collected from you, in which case
we will treat your survey information as "personal information"
under this Privacy Policy. We may use survey responses to tailor
the Site and our communications to our visitors’ interests,
and we may also group survey information into anonymous aggregate
visitor data.
LINKS TO OTHER SITES
Please be aware that when you are on the Site, you could be directed
to other sites that are beyond our control. There may be links to
other sites from the Site’s pages that take you outside the
Site. These other sites may send their own cookies to visitors,
collect data or solicit personal information. The privacy policies
of these other sites may be significantly different from this Privacy
Policy. We are not responsible for the privacy practices of these
other sites and cannot guarantee the security of any of your personal
information collected there.
SECURITY
Protecting the security of your personal information is very important
to us. When you transmit personal information from your PC to our
servers, your information is protected by both a "firewall"
(a combination of computer hardware and software that helps keep
unauthorized visitors from accessing information within our computer
network) and industry standard SSL (secure socket layer) encryption.
Once we receive your transmission, we will take reasonable precautions
to ensure its security on our systems. Unfortunately, no data transmission
over the Internet can be guaranteed to be 100% secure. As a result,
while we strive to protect your personal information and privacy,
we cannot guarantee or warrant the security of any information you
disclose or transmit to us online and cannot be responsible for
the theft, destruction, or inadvertent disclosure of your personal
information.
PRIVACY POLICY FOR CHILDREN
We do not knowingly collect information from children under the
age of 13 on the Site. If you are under the age of 13, please do
not provide any personal information to us.
CHANGES TO THESE TERMS
The terms of this Privacy Policy may change from time to time. We
will notify you of any material changes to this Privacy Policy by
posting a notice on the homepage of the Site for a reasonable period
of time after such changes are made that this Privacy Policy has
been updated, and by changing the "Last Modified" date
at the top of this Privacy Policy. We encourage you to check this
page periodically for any changes. Your continued use of the Site
following the posting of changes to these terms will mean you accept
those changes.
QUESTIONS
Any questions that you may have regarding this Privacy Policy should
be directed to us by:
- E-mail: Click
Here
- Telephone: 1-800-366-6268
- Regular Mail: Schiller-Pfeiffer, Inc., 1028 Street Road, Southampton,
PA 18966
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